Last updated: July 5, 2026
1. Information We Collect
HOOK IT may collect the following information:
- Name, company name, department, title, email address, phone number, and other information provided in inquiries or contracts
- Inquiry details, consultation details, meeting details, and information necessary to provide services
- Website URLs or landing page URLs submitted to tools such as the Meta tracking gap checker, redirect information, and publicly visible ad or tracking-related diagnostic signals
- Information necessary to review ad accounts, GA4, GTM, Pixel / CAPI, forms, CRM, or related systems, within the scope provided or authorized by the client
- Access logs, cookies, IP address, device information, browser information, viewed pages, referrers, and interaction data
- Payment status, billing information, and contract history. HOOK IT does not store credit card numbers directly.
2. Purposes of Use
HOOK IT uses collected information for the following purposes:
- Responding to inquiries, identity confirmation, communication, and scheduling
- Providing advertising support, tracking audits, landing page and form improvement, AI, and automation services
- Improving free tools, the website, reports, diagnostic quality, and user experience
- Managing contracts, billing, payments, accounting, legal compliance, and dispute handling
- Preventing and investigating unauthorized use, security risks, spam, and service failures
- Providing service announcements, important notices, and necessary communications
3. Cookies and Analytics
HOOK IT may use cookies, analytics tools, and access logs to improve usability, understand usage, maintain security, and improve the website and tools. You may disable cookies through browser settings, but some functions may not work properly.
4. Third-party Services
HOOK IT may use third-party services such as Meta, Google, Calendly, Stripe, Netlify, analytics tools, email or inquiry management tools, advertising platforms, hosting services, and cloud functions for service delivery and website operation. Data handled by each third-party service is subject to that provider's terms and privacy policy.
5. Third-party Disclosure
HOOK IT does not provide personal information to third parties except where required by law, with the individual's consent, or where sharing is necessary with third-party services or professional advisors to provide the services.
6. Outsourcing
HOOK IT may outsource handling of personal information to external service providers where necessary for service delivery, system operation, payment processing, email delivery, analytics, accounting, or legal support. In such cases, HOOK IT will appropriately manage the service provider.
7. Security Management
HOOK IT implements reasonable security measures, including access control, permission management, communication protection, and vendor management, to help prevent leakage, loss, damage, and unauthorized access.
8. Retention Period
HOOK IT retains information for the period necessary to achieve the purposes of use, comply with contract, accounting, or legal requirements, or handle disputes. Information no longer needed will be deleted or anonymized by reasonable means.
9. User Rights
When an individual requests disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision of retained personal data, HOOK IT will respond appropriately in accordance with applicable laws after confirming identity.
10. Policy Updates
HOOK IT may update this policy in response to legal changes, service changes, or operational improvements. Important changes will be announced on the website.
11. Contact
For questions about this policy, please contact:
12. Language
If there is any inconsistency between the Japanese and English versions, the Japanese version prevails.